These Terms & Conditions constitute a legally binding agreement between you ("you", "client") and Julian Maylett ("we", "us", "our") regarding your participation in any programmes, coaching services, or related products offered by us. By purchasing or accessing any of our services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not proceed with any purchase.

We may update these Terms at our sole discretion. Updates will be reflected in the revised date at the top of this page. Continued use of our services after modifications constitutes acceptance of the revised Terms.

Julian Maylett currently offers the following products and services:

✓ Notion Templates (digital downloads)

✓ Outline Review (written analysis plus one-hour coaching call)

✓ Line Editing Services (chapter batches or full manuscript, by arrangement)

✓ 1:1 Coaching Sessions (single session, bundle of three, or ongoing monthly membership)

✓ The Dual Storyline Challenge (periodic live group coaching programme)

✓ Discord Community Access (granted as a benefit of purchasing other products and services)

Each service is subject to the specific terms set out in the relevant sections below, in addition to the general terms that apply throughout this document.

Unless otherwise stated, all content associated with our products and services — including but not limited to written materials, coaching recordings, masterclass videos, workbooks, Notion pages, frameworks, tools, and proprietary methodologies such as the Story Pillars Method — is the exclusive intellectual property of Julian Maylett and is protected under applicable copyright and intellectual property law.

You are granted a limited, non-exclusive, non-transferable licence to access and use purchased content for your own personal, non-commercial purposes. You may not copy, reproduce, modify, distribute, resell, or repurpose any content without express written permission.

You retain full ownership of any original creative work you submit as part of a coaching or editing engagement. We will never use, reproduce, or distribute your creative work outside the scope of the service provided without your explicit permission.

By submitting creative work, you acknowledge that story elements such as themes, tropes, and structural choices may coincidentally appear across different writers’ projects, and you agree not to hold us liable for such overlap.

Notion Templates are digital products. Due to their instant-access nature, all sales are final and non-refundable once purchased. By completing your purchase, you confirm that you have reviewed all available product descriptions and previews and are satisfied the product meets your needs.

5.1 What Is Included

The Outline Review service consists of two components:

✓ A written analysis of your story outline using the Story Pillars Method, identifying structural strengths, weaknesses, and gaps.

✓ An optional one-hour coaching call during which we walk through the analysis, answer your questions, and work collaboratively on solutions in real time. This coaching call may be purchased as an add-on at the time of booking.

5.2 Submission and Delivery

Upon purchase, you will be asked to submit your outline and any relevant project materials. A delivery timeline will be confirmed once your submission has been received and reviewed. Timelines are dependent on current workload and will be communicated clearly at the time of booking.

5.3 Refunds

Refunds may be requested within 48 hours of purchase, provided no outline or materials have been submitted. Once materials have been submitted and work has commenced, no refund will be issued.

6.1 Booking Process

Line editing services are available by arrangement only and are not open for immediate purchase. To enquire, please submit a booking request including your project’s word count, your preferred start date, and a brief description of the project. We will confirm availability and provide a quote before any payment is required.

6.2 What Is Included

Line editing is available for chapter batches or full manuscripts. Pricing is based on word count, with full-manuscript edits offered at a lower per-word rate than individual chapter batches. Specific pricing will be confirmed at the time of booking.

Delivery schedules are agreed individually based on the scope of the project and our current workload. All agreed deadlines will be honoured. If circumstances require an adjustment to a delivery date, you will be notified promptly.

6.3 Refunds

As line editing involves bespoke work performed to your specific project, payments are non-refundable once work has commenced on a given batch or manuscript. If you wish to cancel before work has begun, a full refund will be issued.

7.1 Session Format

Single sessions and bundle sessions are conducted as 60-minute video calls. Coaching membership sessions are conducted as 90-minute video calls. Sessions are not transferable to third parties.

7.2 Single Sessions

Single coaching sessions must be scheduled and used within 90 days of purchase. Full payment is required upfront. Upon payment, you will receive a link to book your session.

Refunds may be requested up to 48 hours after purchase, provided the session has not yet taken place. Once a session has been completed, no refund will be issued.

7.3 Session Bundle (3 Sessions)

Bundles of three coaching sessions are sold at a discounted rate. Full payment is required upfront. All three sessions must be used within six months of the purchase date. Sessions not used within this period will be forfeited without refund.

Refunds may be requested within 48 hours of purchase, provided no session has taken place. Once any session in the bundle has been completed, no refund will be issued on any remaining sessions. This reflects the discounted rate at which bundles are offered.

7.4 Monthly Coaching Membership

The coaching membership is a retainer arrangement. The monthly fee reserves dedicated time and availability in our schedule for you. It is not a pay-as-you-go service. The monthly fee is charged regardless of whether all sessions are attended.

Current membership tiers are:

✓ 3 hours per month (two 90-minute sessions): $600/month

✓ 6 hours per month (four 90-minute sessions): $1,200/month

The discount applied to the membership rate reflects the commitment and scheduling predictability it provides. If you prefer a flexible arrangement without a recurring commitment, the single session or bundle options are available at their respective rates.

7.5 Missed Sessions — Membership

If you need to skip a session, please notify us as soon as reasonably possible. As a goodwill gesture, one missed session per billing month may be carried over to the following month as a credit, subject to the following conditions:

✓ The missed session must be notified in advance (same-day cancellation or no-shows do not qualify for a rollover credit).

✓ The rollover credit is valid within the same membership tier only. If the membership is downgraded or cancelled, the credit is forfeited.

✓ The rollover credit expires at the end of the following billing month. If unused, it is forfeited.

Missed sessions do not entitle you to a reduction in your monthly membership fee. If your circumstances change and you no longer require the number of sessions included in your current tier, we encourage you to discuss adjusting your membership or reverting to a single session or bundle arrangement.

7.5a Tier Changes

Tier changes take effect from the start of your next billing cycle and must be requested at least 48 hours before your scheduled renewal time. Downgrades do not generate refunds or credits for the current billing period.

7.6 Rescheduling

Either party may request to reschedule a session with a minimum of 24 hours’ notice. If we need to reschedule, we will offer you an equivalent replacement session at a time that suits you, with no session lost. If you reschedule with less than 24 hours’ notice, the session will be considered used.

7.7 Punctuality

Sessions begin and end at the scheduled time. Late arrivals do not extend the session end time. We reserve the right to end sessions that run over the agreed duration.

7.8 Cancelling the Membership

You may cancel your membership at any time by providing written notice to support@julianmaylett.com at least 48 hours before your scheduled renewal time. You will retain access to sessions until the end of your current billing period, and no further charge will be made. Cancellation requests received less than 48 hours before the scheduled renewal time cannot be guaranteed to be processed before that renewal, and any resulting charge will not be refunded.

We reserve the right to terminate a coaching membership with 30 days' notice, or immediately in cases of conduct that is abusive, disruptive, or in breach of these Terms.

8.1 What Is Included

The Dual Storyline Challenge is a four-week live group coaching programme that runs periodically throughout the year. Enrolment is only available during open registration windows. Upon enrolment, participants receive access to:

✓ Weekly masterclasses (two in the first week, one per week thereafter)

✓ Weekly case studies (from the second week onward)

✓ Weekly live group Q&A sessions (with replay access)

✓ Accompanying workbooks, Notion pages, and proprietary tools

✓ Access to a private Discord community space for the duration of the challenge

✓ An optional Outline Review add-on, available at a discounted rate at checkout only

Participants who complete the challenge are granted access to an alumni archive containing all masterclass recordings, Q&A replays, and programme materials from current and previous editions.

8.2 Recording and Replay

All group sessions, including live Q&A calls, are recorded. Recordings are made available as replays to all enrolled participants as part of the programme. By enrolling, you acknowledge and consent to sessions being recorded for this purpose.

If you do not wish to appear on video during a live session, you may attend with your camera off or submit your questions in advance and watch the replay. Attending live with your camera on constitutes consent to being included in the recording.

We may occasionally use short excerpts from recordings for educational or promotional purposes (for example, on YouTube or social media). If we wish to feature you specifically in marketing content, we will seek your explicit consent separately before doing so.

8.3 Refunds

Refunds may be requested within 30 days of initial purchase, provided you have not accessed more than the first week’s materials. After this 30-day period, or once materials beyond the first week have been accessed, all payments are final.

Access to the Julian Maylett Discord community is granted as a benefit of purchasing eligible products and services, including the Dual Storyline Challenge and other coaching programmes. It is not currently available as a standalone paid membership.

A small number of members hold legacy subscriptions at $1.99/month, established under a previous access model. These subscriptions remain valid until cancelled by the member or until the member purchases an eligible product, at which point the subscription will be cancelled and community access will continue as a benefit of that purchase.

We reserve the right to remove community access from any member who engages in behaviour that is disruptive, abusive, or in breach of these Terms.

By purchasing or accessing any of our services, you confirm that you have the legal capacity to enter into this agreement, that you are not a minor in your jurisdiction of residence, and that all information you provide is accurate and complete. You agree to use our services only for their intended educational and coaching purposes and in compliance with applicable laws.

You may not use any of our programmes, services, or content to:

✓ Share, distribute, or reproduce coaching materials, recordings, workbooks, or proprietary frameworks without written permission.

✓ Repurpose or commercialise any part of the Story Pillars Method or associated tools.

✓ Impersonate another participant or misrepresent your identity.

✓ Engage in harassment, abuse, or disruptive behaviour in coaching sessions or community spaces.

✓ Collect personal data from other participants without their consent.

✓ Use automated tools or scripts to access or extract programme content.

✓ Circumvent membership access restrictions or attempt to gain unauthorised access to materials.

✓ Engage in any activity that violates applicable laws or regulations.

Violations may result in immediate removal from all programmes without refund, and legal action where appropriate.

These Terms & Conditions are governed by the laws of the United Kingdom. Any disputes arising from these Terms shall first be subject to good-faith informal negotiation. Either party must provide written notice of a dispute, and both parties agree to attempt resolution for at least 30 days before pursuing formal proceedings.

If informal resolution is not achieved, disputes shall be resolved through binding arbitration conducted in the United Kingdom in accordance with the rules of a recognised arbitration body, unless the dispute relates to intellectual property rights, theft, or a claim for injunctive relief, in which case it may be pursued directly in a court of competent jurisdiction in the United Kingdom.

Our services are provided on an “as-is” and “as-available” basis. We make no guarantees regarding specific outcomes from coaching, editing, or programme participation. Results depend on your own effort, circumstances, and application of the material.

To the fullest extent permitted by law, our total liability for any claim arising from your use of our services shall not exceed the amount you paid in the 12 months prior to the claim.

We collect and process personal data in accordance with our Privacy Policy, available at julianmaylett.com/privacypolicy. By using our services, you consent to such processing. We handle all data in compliance with applicable data protection law, including UK GDPR.

For questions, refund requests, or any other enquiries, please contact us at support@julianmaylett.com.